Payment and shipping
The following conditions apply:
Due to the Covid 19 situation, we have changed our delivery process.
Please do not sign anything at the time of delivery anymore. Our shipping providers are instructed to adhere to the following delivery process:
The person making the delivery will place the delivery up to the doorstep of the appropriate delivery address, knock on the door, and then step back at least 2 feet. If it is a detached house, the doorstep means your customer's front door. If it is an apartment complex/multi-unit building, the door to your customer's apartment or the door to the concierge area. All of this helps to minimize contact between customers and drivers.
Delivery is made within the country (Germany) and to the following countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovak Republic, Slovenia, Spain, Sweden, United Kingdom.
Shipping costs (including VAT)
Domestic deliveries (Germany):
We charge a flat rate of €3.90 for shipping within Germany.
We charge a flat rate for shipping abroad as follows:
Shipping to Austria: 9,90 €
Shipping costs to the rest of the world: 12,90 €.
We ship all packages as DHL packages.
As far as in the respective offer no other period is indicated, the supply of the commodity takes place in the inland (Germany) within 1 - 3 days, with foreign supplies within 2 - 5 days after conclusion of a contract (with agreed upon pre-payment after the time of your payment instruction).
Please note that there is no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we will send the goods in one shipment, unless we have made other agreements with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.
Accepted payment methods
- Payment in advance by bank transfer
- Payment by PayPal
- Payment by PayPal Express
- Payment by credit card
- Payment by amazon payments
- PayPal Plus
Within the framework of the payment service PayPal Plus we offer you different payment methods as PayPal services. You will be redirected to the website of the online provider PayPal. There you can enter your payment details, confirm the use of your data by PayPal and the payment instruction to PayPal.
If you have further questions, you can find our contact details in the imprint.