Terms and Conditions

General Terms and Conditions and Customer Information

I. General Terms and Conditions

§ 1 Basic provisions

(1) The following terms and conditions apply to contracts that you conclude with us as a provider (eaglefit GmbH) via the website eaglefit.de Unless otherwise agreed, the inclusion of any terms and conditions you may use is hereby expressly excluded.

(2) A consumer, as defined below, is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor independent professional activity. An entrepreneur is any natural or legal person, or a partnership with legal capacity, who, when entering into a legal transaction, acts in the exercise of their independent professional or commercial activity.

§ 2 Accessibility

(1) According to Section 14 Paragraph 1 No. 2 i.V.mIn Annex 3 No. 1 of the BFSG, we provide information on how our website and our electronic commerce services meet the accessibility requirements of the relevant regulation (BFSGV). This information is available via a separate, appropriately labeled button (z.B. "Accessibility Statement" or similar term) on our website and include in particular the following points:

  • a description of the applicable accessibility requirements;
  • a general description of the service in an accessible format;
  • Descriptions and explanations necessary to understand the performance of the service;
  • a description of how the service meets the relevant accessibility requirements.

(2)  The contact details of the competent market surveillance authority are as follows:

 
MLBF (under construction)
c/o Ministry of Labour, Social Affairs, Health and Equality Saxony-Anhalt
PO Box 39 11 55
39135 Magdeburg
Phone: 0391 567-4530
E-mail: MLBF@ms.sachsen-anhalt.de
 

(3) We may use artificial intelligence (AI) and specialized tools to implement accessibility requirements on our website. This is intended to accommodate a wide range of possible disabilities, including visual, auditory, physical, language, cognitive, and neurological impairments. Further details can be found under the separate, appropriately labeled button on our website mentioned in paragraph 1.

(4)  Our website or our electronic commerce service is barrier-free if it can be found, accessed and used by people with disabilities in the usual way, without particular difficulty and, in principle, without outside assistance.

(5) The measures to implement accessibility requirements include z.B. Clearly recognizable font sizes and sufficient color contrast, navigation via mouse and keyboard, alternative text for images, subtitles and audio descriptions in videos (if videos are embedded in the website), easily readable and understandable language, compatibility with all common screen readers (screen reading aids), adaptable display options for different devices (smartphones, tablets, desktop computers, etc.).

§ 3 Conclusion of the contract

(1) The subject of the contract is the sale of goods and/or the provision of repair services .

(2) By placing the respective product on our website, we make you a binding offer to conclude a contract via the online shopping cart system under the conditions specified in the item description. 

(3)  The contract is concluded via the online shopping cart system as follows:
The goods intended for purchase  and/or repair services  are stored in the "Shopping Cart." You can access the "Shopping Cart" and make changes there at any time using the corresponding button in the navigation bar.
After clicking the "Checkout" button or  "Continue to order"   (or similar name) and entering your personal data as well as the payment and shipping conditions, the order data will be displayed as an order overview.

If you choose an instant payment system (z.B. PayPal (Express/Plus/Checkout), Amazon Pay, Sofort), you will either be taken to the order overview page in our online shop or redirected to the website of the provider of the instant payment system.
If you are redirected to the respective instant payment system, make the appropriate selections and enter your data there. Finally, the order details will be displayed as an order overview on the instant payment system provider's website or after you have been redirected back to our online shop.

Before submitting your order, you have the opportunity to review the information in the order overview, change it (also via the "back" function of your internet browser), or cancel the order.

By submitting the order via the corresponding button ("order with payment", "buy"/"buy now", "order with payment", "pay"/"pay now" or similar designation), you declare your legally binding acceptance of the offer, whereby the contract is concluded.
 

(4) Your requests for a quote are non-binding. We will provide you with a binding offer in text form (z.B. by email), which you can accept within 5 days (unless a different period is specified in the respective offer).

(5) The processing of orders and the transmission of all information required for the conclusion of the contract are partially automated via email. You must therefore ensure that the email address you have provided us with is correct, that receipt of emails is technically secure, and, in particular, that it is not blocked by spam filters.

§ 4 Conclusion of the contract for courses

(1) The subject of the contract is the conduct of courses.
By placing the respective course offer on our website, we make you a binding offer to conclude a contract via the online shopping cart system under the conditions stated in the respective course description.

(2)  The contract is concluded via the online shopping cart system as follows:
The courses you wish to book are placed in your shopping cart.You can access the "Shopping Cart" and make changes there at any time using the corresponding button in the navigation bar.
After clicking the "Checkout" or "Continue to order" button  (or similar name) and entering your personal data and payment terms, the order details will be displayed as an order overview.

If you choose an instant payment system (z.B. PayPal (Express/Plus/Checkout), Amazon Pay, Sofort), you will either be taken to the order overview page in our online shop or redirected to the website of the provider of the instant payment system.
If you are redirected to the respective instant payment system, make the appropriate selections and enter your data there. Finally, the order details will be displayed as an order overview on the instant payment system provider's website or after you have been redirected back to our online shop.

Before submitting your order, you have the opportunity to review the information in the order overview, change it (also via the "back" function of your internet browser), or cancel the order. 
By submitting the order via the corresponding button  You declare your legally binding acceptance of the offer, whereby the contract is concluded.

(3) Your requests for a quote are non-binding. We will provide you with a binding offer in text form (z.B. by email), which you can accept within 5 days (unless a different period is specified in the respective offer).

(4) The processing of orders and the transmission of all information required for the conclusion of the contract are partially automated via email. You must therefore ensure that the email address you have provided us with is correct, that receipt of emails is technically secure, and, in particular, that it is not blocked by spam filters.

§ 5 Provision of services for courses

(1) The courses will be held in the form described in the respective offers on the agreed dates.

(2) To the extent that the implementation of the courses depends on the number of participants, the minimum number of participants is determined from the respective offer.
If the minimum number of participants is not reached, we will inform you in writing at least 7 days before the start of the course (z.B. by email) about the cancellation of the booked course. In this case, any services already provided will be refunded immediately.

(3) If an individual event is cancelled due to the instructor's unavailability due to illness or other important reason, any services already provided will be refunded immediately.
For events consisting of several dates, if a date is cancelled due to the instructor's unavailability at short notice due to illness or other important reason, the cancelled date will be rescheduled for an alternative date.

(4) In connection with the use of course rooms and facilities, you must comply with the house rules posted locally. You must follow our instructions or those of the course instructor.

§ 6 Withdrawal/Cancellation

(1) You can have up to 21  days before the start of the course free of charge. The withdrawal must be in writing (z.B. Email).The relevant time for compliance with the deadline is the date on which we receive the notice of withdrawal.
Less than 21  Cancellation is no longer possible days before the course begins.

(2) In case of non-attendance or partial attendance of the booked course, no refund of course fees is possible.

(3) The statutory right of withdrawal is not affected by this; it exists regardless of the existence or non-existence of this additional right of withdrawal.

§ 7 Substitute participants

You can nominate a replacement participant at any time before the course begins. There will be no charge for this rebooking.

§ 8 Provision of services for repairs

(1) To the extent that repair services are the subject of the contract, we are responsible for the repair work resulting from the service description. We will perform this personally or through third parties to the best of our knowledge and belief.

(2) You are obliged to cooperate, in particular you must describe the defect in the device as comprehensively as possible and make the defective device available.

(3) You will bear the costs for sending the defective device to us.

(4) Unless otherwise stated in the respective offer, the repair, including dispatch of the device, will be carried out within 5 - 7 days after receipt of the device to be repaired (but only after the date of your payment instruction if advance payment has been agreed).

(5) If you exercise your right of termination under Section 648, Paragraph 1 of the German Civil Code (BGB), we may demand a flat-rate fee of 10% of the agreed remuneration if performance has not yet begun. However, if the statutory right of cancellation exists, this only applies if you exercise your right of cancellation after the cancellation period has expired. You reserve the right to prove that we actually incurred no or significantly lower costs. 

§ 9 Special agreements on offered payment methods

(1)  Payment via Klarna
In cooperation with the payment service provider Klarna Bank AB (publ) (Sveavägen 46, 111 34 Stockholm, Sweden; "Klarna"), we offer the following payment options. Payment is made to Klarna in each case:

  • Direct debit (“Pay Now”)
  • credit card ("Pay Now")
  • Instant bank transfer (“Pay Now”)

The use of payment methods such as invoice, installment purchase, and/or direct debit requires a positive credit check. Therefore, we will forward your data to Klarna for the purpose of address and credit checks as part of the purchase initiation and processing of the purchase contract. Please understand that we can only offer you payment methods that are permissible based on the results of the credit check.

Further information about Klarna and the Klarna Terms of Use for Germany can be found at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/user  and https://www.klarna.com/de/.

Further information about Klarna and the Klarna Terms of Use for Austria can be found at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_at/user and https://www.klarna.com/at/.
 

(2) SEPA direct debit 
When paying by SEPA direct debit, you authorize us to collect the invoice amount from the specified account by issuing a corresponding SEPA mandate.

The deadline for submitting the pre-notification is reduced to five days before the due date. You are responsible for ensuring sufficient funds are available in your account by the due date. In the event of a returned direct debit due to your fault, you will be responsible for any applicable bank fees.

(3) Payment via "PayPal"/"PayPal Checkout"
If you select a payment method offered via "PayPal"/"PayPal Checkout", payment processing will be carried out via the payment service provider PayPal (Europe) S.à.r.l. et Cie, S.C.A(22-24 Boulevard Royal L-2449, Luxembourg; "PayPal"). The individual payment methods via "PayPal" are displayed under a correspondingly labeled button on our website and during the online ordering process. "PayPal" may use other payment services for payment processing; if special payment terms apply, you will be informed separately. Further information about "PayPal" can be found at https://www.paypal.com/de/webapps/mpp/ua/legalhub-full.

§ 10 Right of retention, Retention of title

(1) You can only exercise a right of retention if the claims arise from the same contractual relationship.

(2) The goods remain our property until the purchase price has been paid in full.

(3)  If you are an entrepreneur, the following also applies:

a) We retain title to the goods until all claims arising from the current business relationship have been fully settled. Prior to the transfer of title to the reserved goods, pledging or transferring them as security is not permitted.

b) You may resell the goods in the ordinary course of business.In this case, you hereby assign to us all claims arising from the resale in the amount of the invoice, and we accept the assignment. You are further authorized to collect the claim. However, if you fail to properly fulfill your payment obligations, we reserve the right to collect the claim ourselves.

c) In the event of the combination or mixing of the reserved goods, we shall acquire co-ownership of the new item in the ratio of the invoice value of the reserved goods to the other processed items at the time of processing.

d) We undertake to release the securities to which we are entitled at your request to the extent that the realizable value of our securities exceeds the secured claim by more than 10%. The selection of the securities to be released is at our discretion.

§ 11 Warranty

(1) The statutory liability for defects applies.

(2) If we notify you of this before submitting the contract and this has been expressly and separately agreed upon, the limitation period for claims for defects in used goods shall be one year from delivery of the goods. The above restriction does not apply:

- damages caused by our negligence resulting from injury to life, body or health and other damages caused intentionally or through gross negligence;
- if we fraudulently concealed the defect or provided a guarantee for the quality of the goods.
 

(3)  As a consumer, you are asked to check the goods immediately upon delivery for completeness, obvious defects, and transport damage, and to notify us and the carrier of any complaints as soon as possible. Failure to do so will not affect your statutory warranty claims.

(4) If a feature of the goods deviates from the objective requirements, the deviation shall only be deemed to have been agreed if you were informed of this by us before the contract was concluded and the deviation was expressly and separately agreed between the contracting parties.

(5) If you are an entrepreneur, the following applies, deviating from the above warranty provisions:

a)  Only our own information and the manufacturer's product description are deemed to be agreed upon as the quality of the goods, but not other advertising, public praise or statements by the manufacturer.

b)  In the event of defects, we will provide warranty at our discretion through repair or replacement.  If the defect rectification fails, you may, at your discretion, demand a reduction in price or withdraw from the contract. The defect rectification is deemed to have failed after a second unsuccessful attempt, unless otherwise indicated by the nature of the goods or the defect or other circumstances. In the event of subsequent improvement, we are not obligated to bear the increased costs incurred by transporting the goods to a location other than the place of performance, provided that the transport does not correspond to the intended use of the goods.

c) The warranty period is one year from delivery of the goods.The shortened deadline does not apply:

- damages caused by our negligence resulting from injury to life, body or health and other damages caused intentionally or through gross negligence;
- to the extent that we have fraudulently concealed the defect or have provided a guarantee for the quality of the item;
- in the case of items which have been used for a building in accordance with their usual purpose and which have caused its defectiveness;
- in the case of statutory recourse claims that you have against us in connection with warranty rights.

§ 12 Choice of law, place of performance, place of jurisdiction

(1)  German law applies. For consumers, this choice of law applies only to the extent that it does not deprive the consumer of the protection afforded by mandatory provisions of the law of the country of their habitual residence (favorability principle).

(2)  The place of performance for all services arising from the business relationship with us as well as the place of jurisdiction is our registered office, unless you are a merchant, a legal entity under public law or a special fund under public law, rather than a consumer.  The same applies if you do not have a general place of jurisdiction in Germany or the EU, or if your place of residence or habitual abode is unknown at the time the action is filed. Your right to also bring the case before a court at another statutory place of jurisdiction remains unaffected.

(3)  The provisions of the UN Convention on Contracts for the International Sale of Goods expressly do not apply.




II. Customer information

1. Identity of the seller

eaglefit GmbH
Tuchmacherstraße 9
89129 Langenau
Germany
Phone: 07345506396
E-mail: support@eaglefit.de

Alternative dispute resolution:

We are neither willing nor obliged to participate in dispute resolution proceedings before consumer arbitration boards.

2. Information on the conclusion of the contract

The technical steps for concluding the contract, the conclusion of the contract itself, and the correction options are carried out in accordance with the provisions of the "Conclusion of the Contract" section of our General Terms and Conditions (Part I).

3. Contract language, contract text storage

3.1. The contract language is German  .

3.2. The complete contract text is not saved by us. Before submitting the order via the online shopping cart system  The contract details can be printed out using the browser's print function or saved electronically. Once we receive your order, the order details, the legally required information for distance selling contracts, and the General Terms and Conditions will be sent to you again by email.

3.3. For quotation requests outside the online shopping cart system, you will receive all contract data within the framework of a binding offer in text form, z.B. by email, which you can print or save electronically.

4. Codes of Conduct

4.1. We have submitted to the buyer seal quality criteria of Händlerbund Management AG, which can be viewed at: https://www.haendlerbund.de/de/downloads/kaeufersiegel/buyer seal-zertifizierungskriterien.pdf.

4.2. We have submitted to the quality criteria of Trusted Shops GmbH, which can be viewed at: https://www.trustedshops.com/tsdocument/TS_QUALITY_CRITERIA_de.pdf

5.Essential characteristics of the goods or services

The essential characteristics of the goods and/or services can be found in the respective offer.

6. Prices and payment terms

6.1. The prices and shipping costs listed in the respective offers represent total prices. They include all price components, including all applicable taxes.

6.2. Shipping costs are not included in the purchase price.  They can be accessed via a correspondingly labelled button on our website or in the respective offer,  are shown separately during the ordering process and are to be borne by you additionally, unless free shipping has been promised.

6.3 If the delivery is made to countries outside the European Union, additional costs may arise for which we are not responsible, such as z.B. Customs duties, taxes or money transfer fees (transfer or exchange rate fees charged by credit institutions), which you are responsible for. 

6.4.  Costs incurred for money transfer  (Transfer or exchange rate fees of credit institutions)  are from you  in cases where the delivery takes place in an EU member state but the payment was made outside the European Union.

6.5. The payment methods available to you are indicated under a correspondingly labeled button on our website or in the respective offer.

6.6 Unless otherwise stated for the individual payment methods, the payment claims arising from the concluded contract are due for payment immediately.

6.7 Unless otherwise agreed, payment for booking courses must be made on-site before the start of the course at the latest; otherwise, there is no right to participation.

7. Delivery conditions

7.1. The delivery conditions, delivery date, and any existing delivery restrictions can be found under a correspondingly labeled button on our website or in the respective offer.

7.2. If you are a consumer, the law stipulates that the risk of accidental loss and accidental deterioration of the sold item during shipment only passes to you upon delivery of the goods, regardless of whether the shipment is insured or uninsured. This does not apply if you have independently commissioned a transport company not designated by the trader or another person designated to carry out the shipment.

If you are an entrepreneur, delivery and shipping are at your risk.

8. Statutory liability for defects

Liability for defects is governed by the "Warranty" provision in our General Terms and Conditions (Part I).

9. Termination

9.1.  Information on terminating the contract and the terms of termination can be found in the provisions on "Repair Services" in our General Terms and Conditions (Part I) as well as in the respective offer.

These Terms and Conditions and customer information were prepared by the lawyers of the Händlerbund, who specialize in IT law, and are continuously reviewed for legal compliance. Händlerbund Management AG guarantees the legal certainty of the texts and assumes liability in the event of cease-and-desist letters. Further information can be found at: https://www.haendlerbund.de/de/services/legal certainty/terms and conditions service.

last updated: July 23, 2025